Generations @ Work

Managing multi-generational workplaces

Training rationale

All TomorrowToday’s training is conducted within the context of the new world of work. We look at your company’s specific needs and existing skills and marry them to our material, which focuses on global trends that are likely to influence tomorrow.

Training methodology

Our training is fun and interactive. We like to keep our number to less than 20 people per group, which allows for plenty of questioning, discussion and ‘doing’ time. Our belief is that most people are visual and kinesthetic learners, which is why we use a light-hearted, fun, and edutainment-style approach, with lots of multi-media and interactive applicative activities.

 

Course Objectives

In a world where the only constant is change; where talent retention, particularly amongst younger employees, is a challenge; and in a connection economy where building relationships with staff and clients is an imperative, one of the starting points is understanding the people around you. Due to the fact that those people come from four different perspectives, influenced by when they were born, it is a good idea to learn how to communicate and interact across generations.

 

Course Outline

  • An introduction to the new world of work
  • An overview of what was going on in the world that influenced the making of four fundamentally different value systems, which all see the world through a different lens
  • An overview of the Silent Generation’s value system (born c. 1930 – 1949)
  • An overview of Baby Boomers’ value system (born c. 1950 – 1969)
  • An overview of Generation X’s value system (born c. 1970 – 1989)
  • An overview of Generation Y’s value system (born c. 1990 – 2005)
  • How to communicate verbally and non-verbally across and amongst each generation
  • What words to use and not use for each generation
  • What channels of communication to use and not use for each generation
  • Negotiation with each generation
  • How to build lasting relations with each generation

Delegate Outcomes

  • Delegates are able to recall, comprehend, analyse and then apply information on the new world of work and the different generations’ value systems
  • Delegates are able to adapt themselves to communicate more effectively within the context of their work environment

Course Benefits

  • An ability to build relationships with people from different generations
  • Enhanced communication
  • An understanding of multi-generational talent
  • Raised awareness around generational differences

Course Logistics

  • One full day (08h30 – 17h00)
  • No more than 20 delegates per course
  • Price includes all training material and training aids
  • Price excludes any assessments required